[VMS] Multicam v8.62/VMS v14.1, GV-SD200 keeps zooming In / Out with GV-Joystick V2 operation / VMS Pro dongle can't be
Posted: January 5th, 2016, 4:12 pm
Issue:
1. With GV-SD220 connected to either Multicam v8.62/VMS v14.1, if you use GV-Joystick V2 to zoom In/Out a little bit, the camera will keep zooming In/Out until viewing area is ridiculously large/Small.
2. VMS v14.1 Pro dongle sometimes can't be detected.
Issue 1:
Root Cause:
This is simply a bug on IPCam.
Patch / Procedure:
1. Turn off VMS first
2. Unzip the patch file
3. Copy and past the unzipped file (ONVIF.dll) to the following directory:
C:\Windows\IPCamX\Protocol
Issue 2:
Root cause: With Auto Start-Up set in advance, if the start-up speed of VMS is faster than Windows, it might not be able to detect the dongle.
Patch / Procedure:
1. Turn off VMS first
2. Unzip the patch file
3. Copy and past the unzipped file to GV-VMS folder
4. Turn on VMS
Notice: This bug will be fixed on v15.1
Reference:
[ EVS - 201507246002 ] Multicam v8.62/VMS v14.1, GV-SD200 won't stop moving/Zooming In or Out with GV-Joystick V2 operation / VMS Pro dongle can't be detected
1. With GV-SD220 connected to either Multicam v8.62/VMS v14.1, if you use GV-Joystick V2 to zoom In/Out a little bit, the camera will keep zooming In/Out until viewing area is ridiculously large/Small.
2. VMS v14.1 Pro dongle sometimes can't be detected.
Issue 1:
Root Cause:
This is simply a bug on IPCam.
Patch / Procedure:
1. Turn off VMS first
2. Unzip the patch file
3. Copy and past the unzipped file (ONVIF.dll) to the following directory:
C:\Windows\IPCamX\Protocol
Issue 2:
Root cause: With Auto Start-Up set in advance, if the start-up speed of VMS is faster than Windows, it might not be able to detect the dongle.
Patch / Procedure:
1. Turn off VMS first
2. Unzip the patch file
3. Copy and past the unzipped file to GV-VMS folder
4. Turn on VMS
Notice: This bug will be fixed on v15.1
Reference:
[ EVS - 201507246002 ] Multicam v8.62/VMS v14.1, GV-SD200 won't stop moving/Zooming In or Out with GV-Joystick V2 operation / VMS Pro dongle can't be detected