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[ ASManager ] Forgot password in AS-Manager V3 & V4

Posted: December 27th, 2014, 6:06 pm
by support
For user who lost the operator password to access AS-manager:

For AS-Manager 3.0, user can use AccessPassUnInStall.exe under AS-Manager installation folder.
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For AS-Manager 4.2 fresh installation, user can use ASProfileRestore.exe under AS-Manager installation folder.
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Both options can only be applied if the Allow password removal using ASProfileRestore option was enabled.
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asmanager operator allow password remove.jpg
asmanager operator allow password remove.jpg (62.88 KiB) Viewed 2450 times
Note.1 If user upgrades from As-Manager 3.0 to 4.x, then AccessPassUnInStall.exe should be used instead of ASProfileRestore.exe because the password system was still kept in old format. ASProfileRestore.exe is only used for AS-Manager new installation.

Note.2 If Allow password removal was not enabled, then user will need to re-install windows OS to remove the password system from windows.

Please forbid from mentioning password system is stored within windows registry to customer.