GV FAE Knowledge

Q. How to back up and Re-install GV-Recording Server software?

A. User may perform the questioned task with the steps provided:

Before attempting, please make sure to stop the Recording Server service using the system tray icon.

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1. Using FBR

1. Stop the Recording Server by right-clicking the Recording Server icon in the system tray and selecting Backup Settings as shown below.

   

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2. Check the configurations you want to back up.

   

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3. Save to a .backup file.

   

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To import the settings:

1. Click the Recording Server icon again after stopping the service, then select Restore Settings.

   

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2. Choose the .backup file to import.

   

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3. Select the settings to import and click the OK button.

   

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4. A progress bar will appear, and the message Done will be shown once the process is complete.

   

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5. When finished, please restart the Recording Server service.

   

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*Note: We do not recommend removing the Recording Server program source folder.

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2. Clean Re-install (Optional)

If the user wishes to remove the Recording Server folder for a clean re-install:

1. Perform a backup using FBR and manually copy the .db3 files for use during restore.
2. Use File Explorer to open the Recording Server software program folder.

   

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3. Locate and back up all .db3 files under the Recording Server folder to a temporary location.

   

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4. After installing the new Recording Server:
   • Import the FBR settings
   • Manually copy the .db3 files back into the Recording Server program folder

Note: If the .db3 files were configured to be stored outside the default Recording Server program path (), you may skip the manual copy step and only perform the FBR restore.[/i]