[ SNVR ] SNVR0411/0811 not showing QR code under Mobile APP page - 20220211
Posted: February 11th, 2022, 10:48 am
Issue:
The SNVR's Mobile APP page is showing "No Data" instead of the SNVR's QR code
Solution:
1. Verify that the SNVR is using the latest available firmware.
2. Reset the SNVR to default settings locally (directly on the SNVR) and follow the on screen prompt to create a Username and Password.
3. Access the Mobile APP page and verify that a QR code has been generated.
Reference:
[ EVS - 202201124001 ] SNVR0411 V2.63, showing wrong cameras when connecting GV-Eye with QR code
The SNVR's Mobile APP page is showing "No Data" instead of the SNVR's QR code
- No Data.PNG (41.08 KiB) Viewed 2816 times
Solution:
1. Verify that the SNVR is using the latest available firmware.
2. Reset the SNVR to default settings locally (directly on the SNVR) and follow the on screen prompt to create a Username and Password.
3. Access the Mobile APP page and verify that a QR code has been generated.
Reference:
[ EVS - 202201124001 ] SNVR0411 V2.63, showing wrong cameras when connecting GV-Eye with QR code