[ ASManager ] ASManager is not able to connect to the database and is unable to log access? - 20211221
Posted: December 21st, 2021, 2:55 pm
Question:
ASManager is not able to connect to the database is not able to display any log when swiping access cards?
Symptom:
It is possible that an abnormal PC reboot can result in the database (*.mdb) being corrupted.
In that case, the following might occur:
1. ASManager is not able to connect to the database and display devices when launched.
2. Log is not being displayed in ASManager when swiping access card.
Solution:
1. Close ASManager software and run ASMiniService.exe under the ASManager (C:\Access Control\ASManager\) folder to close all services.
2. Launch ASDBManager.exe (C:\Access Control\ASManager\) and select Compact Database to perform database repair.
3. When the process is completed, launch ASManager again and it will then be able to resume database connection.
ASManager is not able to connect to the database is not able to display any log when swiping access cards?
Symptom:
It is possible that an abnormal PC reboot can result in the database (*.mdb) being corrupted.
In that case, the following might occur:
1. ASManager is not able to connect to the database and display devices when launched.
2. Log is not being displayed in ASManager when swiping access card.
Solution:
1. Close ASManager software and run ASMiniService.exe under the ASManager (C:\Access Control\ASManager\) folder to close all services.
2. Launch ASDBManager.exe (C:\Access Control\ASManager\) and select Compact Database to perform database repair.
3. When the process is completed, launch ASManager again and it will then be able to resume database connection.
- asmanager-database-compact.jpg (68.6 KiB) Viewed 2571 times