[ ASManager ] ASManager is not able to connect to the database and is unable to log access? - 20211221

AS-Manager
support
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Joined: December 27th, 2014, 8:37 am

[ ASManager ] ASManager is not able to connect to the database and is unable to log access? - 20211221

Unread post by support »

Question:
ASManager is not able to connect to the database is not able to display any log when swiping access cards?

Symptom:
It is possible that an abnormal PC reboot can result in the database (*.mdb) being corrupted.
In that case, the following might occur:
1. ASManager is not able to connect to the database and display devices when launched.
2. Log is not being displayed in ASManager when swiping access card.

Solution:
1. Close ASManager software and run ASMiniService.exe under the ASManager (C:\Access Control\ASManager\) folder to close all services.
2. Launch ASDBManager.exe (C:\Access Control\ASManager\) and select Compact Database to perform database repair.
3. When the process is completed, launch ASManager again and it will then be able to resume database connection.
asmanager-database-compact.jpg
asmanager-database-compact.jpg (68.6 KiB) Viewed 2569 times
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