[Technical Notice] Unable to Record Videos Beyond 49 Days on GV-SNVR0411 / 0811 / 1611
Posted: September 24th, 2019, 10:06 am
Article ID: GV5-09-26-KC
Release Date: 09/26/2019
Applied to
GV-SNVR0411 / 0811 V2.63 and earlier
GV-SNVR1611 V3.03 and earlier
Symptom
Due to certain system mechanisms, GV-SNVR0411 / 0811 before V2.67 and GV-SNVR1611 before V3.06 were automated to recycle, thus unable to record any videos beyond 49 days.
Solution
To resolve the above-mentioned symptom, follow the steps below to upgrade the system firmware and format the HDD(s).
IMPORTANT: Any data saved on the HDD(s) will be lost after formatting. Make sure to back up as needed prior to formatting.
To Upgrade the System Firmware:
- Visit the GeoVision website for each respective model and download the latest firmware file to a PC under the same LAN as your GV-SNVR.
GV-SNVR0411 V2.67 Firmware
http://www.geovision.com.tw/download/pr ... V-SNVR0411
GV-SNVR0811 V2.67 Firmware
http://www.geovision.com.tw/download/pr ... V-SNVR0811
GV-SNVR1611 V3.06 Firmware
http://www.geovision.com.tw/download/pr ... V-SNVR1611 - Download and install GV-IP Device Utility.
- Double-click the GV-SNVR in the list and select Configure.
- Click the Firmware Upgrade tab and click Browse to select the latest firmware file (.img) downloaded from the GeoVision website.
- To upgrade all the GV-SNVR in the list, of the same model with an identical username and password, in the list, select Upgrade all devices.
- Type your username and password or, if in default setting, type admin for username and password, and click Upgrade to start the upgrade.
To Format the Hard Disk Drive:
- On the GV-SNVR, click Format on the Storage page ( Setting > Storage )
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- Click Execute to format the hard drive.
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