[ ASManager ] I forgot my password, reset, default - 20170215
Posted: February 15th, 2017, 4:44 pm
Issue:
User lost AS-Manager Password and is having issue trying to remove password system.
Solution:
For user who lost the operator password to access AS-Manager:
For AS-Manager 3.0, user can use AccessPassUnInStall.exe under AS-Manager installation folder
For AS-Manager ver. 4.2 or newer, user can use ASProfileRestore.exe under AS-Manager installation folder.
However, for both options to work, user have to have "Allow password removal using ASProfileRestore" enabled beforehand.
If "Allow password removal" was not enabled, user will need to re-install Windows OS to remove the password system from Windows.
Reference:
[ EVS - 201702147002 ] Lost AS Manager Password, Remove Password System and Backup, ASProfileRestore, ASDBManager
User lost AS-Manager Password and is having issue trying to remove password system.
Solution:
For user who lost the operator password to access AS-Manager:
For AS-Manager 3.0, user can use AccessPassUnInStall.exe under AS-Manager installation folder
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Reference:
[ EVS - 201702147002 ] Lost AS Manager Password, Remove Password System and Backup, ASProfileRestore, ASDBManager