[ ASManager ] I forgot my password, reset, default - 20170215

AS-Manager
AndyChen
Posts: 198
Joined: January 9th, 2015, 10:31 am

[ ASManager ] I forgot my password, reset, default - 20170215

Unread post by AndyChen »

Issue:
User lost AS-Manager Password and is having issue trying to remove password system.

Solution:
For user who lost the operator password to access AS-Manager:
For AS-Manager 3.0, user can use AccessPassUnInStall.exe under AS-Manager installation folder
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11.png (143.63 KiB) Viewed 4193 times
For AS-Manager ver. 4.2 or newer, user can use ASProfileRestore.exe under AS-Manager installation folder.
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22.png (49.73 KiB) Viewed 4193 times
However, for both options to work, user have to have "Allow password removal using ASProfileRestore" enabled beforehand.
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33.png (166.88 KiB) Viewed 4193 times
If "Allow password removal" was not enabled, user will need to re-install Windows OS to remove the password system from Windows.

Reference:
[ EVS - 201702147002 ] Lost AS Manager Password, Remove Password System and Backup, ASProfileRestore, ASDBManager
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