[ Decoder Box ] Decoder box showing "Resolution Error" or "Codec Error" message

Decoder Box, GV-Pad questions
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support
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Joined: December 27th, 2014, 8:37 am

[ Decoder Box ] Decoder box showing "Resolution Error" or "Codec Error" message

Post by support »

Applied to
GV-IP Decoder Box / GV-Pad firmware V1.05 or later

To display live view on GV-IP Decoder Box / GV-Pad, IP camera's streams must be set to the following:
 H.264 codec and
 a resolution of 1280 x 720 or lower (under quad-view); 5 MP or lower (under single view)

Upon connection, the GV-IP Decoder Box / GV-Pad will first connect with stream 1 and only
attempt to connect to stream 2 if any of the codec or resolution settings are invalid. When you
see the “Resolution Error“ or “Codec Error message“, check the resolution and codec settings
of the connected IP device.
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