Release Date: Jan. 07, 2023
Applied to
- GV-PBL8800
- GV-PDR8800
When the audio sample rate is set to 16 KHz or above on GV-PBL8800 / PDR8800, its playback recording on GV-VMS loops and the audio is blurred.
Solution
To fix the video and audio issue for the two IP cameras, adjust its sample rate to 8 KHz on the camera’s Web interface.
On the Web interface of GV-PBL8800 / PDR8800, select Settings > Media > Audio, and select 8 KHz from the dropdown list of Sample Rate.
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