[ Recording Server ] v2.02, ERM, Control Center live view lag - 20220707

Recording Server
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AndyChen
Posts: 225
Joined: January 9th, 2015, 10:31 am

[ Recording Server ] v2.02, ERM, Control Center live view lag - 20220707

Post by AndyChen »

Issue:
RS v1.4 with no issue. However, once customers upgrade to the RS 2.02, the remote live view on ERM or Control Center becomes very laggy.

Patch / Procedure ( GV-RecordingServerV2.0.2.7 ):
1. Closed Recording Server v2.02 completely. ( Make sure the service is off as well )
2. Download the link below.

GV-RecordingServerV2.0.2.7 Patch link:
https://dlcdn.geovision.com.tw/Software ... .0.2.7.zip

3. Upzip the file and double click GV-RecordingServerV2.0.2.7.exe
4. Open up Recording Server and check ERM/CC's live view to see how everyting goes.
* This patch is strictly to be added on the top of Recording Server v2.02 only.

Reference:

RE: Urgent: Recording server - lagging on the live view on Control Center [ UVS - 202208233001 ] ERM, Control Center, Ritz-Carlton
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