[ SNVR ] Unable to play SNVR Series recordings using GV-Remote application - 20220816

GV-SNVR0400F, GV-SNVR0411, GV-SNVR1600
Post Reply
DerekHo
Posts: 127
Joined: March 6th, 2015, 10:53 am

[ SNVR ] Unable to play SNVR Series recordings using GV-Remote application - 20220816

Post by DerekHo »

Issue:
When utilizing GV-Remote applications such as SNVR Viewer, GV-ERM, or GV-Remote Viewlog V2, playing SNVR Series recordings is not feasible.
An error message emerges, indicating "Start playback failed, unable to connect."
Start playback failed.jpg
Start playback failed.jpg (44.17 KiB) Viewed 527 times

Solution:
Occasionally, GV software might clash with the computer's security systems when antivirus software is installed and active. You can attempt the following solutions.

A. Ensure that your firewall or antivirus software is not obstructing port (80), which SNVR utilizes.
Alternatively, establish a suitable exception rule for it.

B. Consider altering the default port (80) to an alternative port. This can be achieved through SNVR's Settings > Network > Web Server menu.
SNVRWebServer.jpg
SNVRWebServer.jpg (27.85 KiB) Viewed 524 times

Reference:
[ JVS - 202208156001 ] SNVR Viewer(V1.6.0001)にて録画再生のアイコンをクリックすると、Start Playback failed接続できません
Post Reply