[Technical Notice] GV-FER5702 Integration on GV-Recording Server and Image Display dewarp Issues on GV-VMS/ERM

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Article ID: GV3-22-06-01-A
Release Date: June 1, 2022

Applied to

• GV-FER5702
• GV-VMS V17.4.5
• GV-VMS V18.3.0
• GV-Recording Server V2.0.2
• GV-Edge Recording Manager V2.0.0 to V2.2.0

Symptom

1. When displaying GV-FER5702 image on GV-VMS / GV-Edge Recording Manager, the following issues occur:
   • Chances of incorrect image alignment displayed when GV-FER5702 is reconnected after being disconnected
   • Chances of fisheye de-warping images failure, displaying a “Disconnected” message on GV-FER5702 channels when disconnected and reconnected
2. GV-Recording Server does not yet integrate and support for GV-FER5702 connection.

Solution

1. To fix the image display issues of GV-FER5702 on GV-VMS / GV-Edge Recording Manager, install the following files:
   • GV-VMS V17.4.5.3 patch (for V17.4.5 only): https://dlcdn.geovision.com.tw/Software ... .4.5.3.zip
   • GV-VMS V18.3.0.2 patch (for V18.3.0 only): https://dlcdn.geovision.com.tw/Software ... .3.0.2.zip
   • GV-Edge Recording Manager V2.2.1: https://www.geovision.com.tw/download/p ... 20Version)
2. Install the following GV-Recording Server patch file for GV-FER5702 integration on GV-Recording Server:
   • Recording Server V2.0.2.3 patch (for V2.0.2 only): https://dlcdn.geovision.com.tw/Software ... .0.2.3.zip