[IP Camera] TMEB5800, BX2802 and BX4802 live view fix in IE or Edge - 20221027

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support
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Joined: December 27th, 2014, 8:37 am

[IP Camera] TMEB5800, BX2802 and BX4802 live view fix in IE or Edge - 20221027

Post by support »

Issue:
GV-TMEB5800, GV-BX2802, and GV-BX4802 is not able to download live view Plug-in component in IE or Edge with IE mode enabled causing user not able to see live view of the camera.
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Solution
1. Download Microsoft Visual C++ 2010 Service Pack 1 Redistributable:
https://www.microsoft.com/en-us/downloa ... x?id=26999
Note*. Regardless x86/x64 OS, user must download x86 version
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2. Delete installed Plug-in:
Go to Control Panel -> Uninstall a program -> Locate NetAIIPCamera 2.2.4.0 -> Right click to uninstall
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3. Reconnect IP camera web interface to re-install Plug-in
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