[ AS Hardware ] AS21XX controller is unable to unlock door? - 20211221

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support
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Joined: December 27th, 2014, 8:37 am

[ AS Hardware ] AS21XX controller is unable to unlock door? - 20211221

Post by support »

Symptom:
AS21XX controller is not able to unlock the door after swiping a card or manually opening from ASManager?

Solution:
Check the specification of the door lock and confirm if it is within the supported voltage output of 12V, 0.9A.
If yes, then please provide a separate power source for the door lock.
ASManager_AS21XX_output_voltage.jpg
ASManager_AS21XX_output_voltage.jpg (194.29 KiB) Viewed 594 times
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