Released Date: 1/6/2021
Applied to
Software: GV-AI FR V1.0~V1.1
Summary
When your GV-AI FR cannot perform face recognition, please consider the following notices and adjust the settings accordingly.
Notices
1. Any IP cameras to be added to GV-AI FR must first to be set to a resolution of 2 MP or less.
2. When installing a camera at an exit,there must have another camera installed at the corresponding entrance. Based on the setting, GV-AI FR will be able to count the recognition events when a person recognized entering and then exiting the vicinity.
- Door_Out_Setting.png (17.72 KiB) Viewed 1180 times
No real-time recognition events will be displayed in the FR List when the settings only contain an exit camera without an entrance camera.
- FR_List.png (87.77 KiB) Viewed 1180 times
3. The dongle license is for activating face recognition on GV-AI FR. When the camera channels connected over the number of licenses purchased, some channels, even with live view displayed, won’t perform face recognition.