Article ID: GV1-19-08-09-Ch
Released Date: 08/09/2019
Applied to
GV-Virtual Dongle / Software License
Summary
Since the validity of virtual dongles / software licenses are dependent on the information and configurations of the PC / virtual machine in which they are bound to, altering any of the configurations listed, but not limited to, within this document may cause the virtual dongle / software license to become invalid.
Importance Notice
GeoVision is not responsible for the termination of GV-Virtual Dongle / Software License services due to changes and/or updates made to the host PC or virtual machine used, where a 15% compliance fee may be applied for upgrading to continue the service of GV-Virtual Dongle / Software License.
Host (PC) Info Bound
During activation, GV-Virtual Dongle / Software License is bound to the host PC by recording and recognizing the system information listed below:
- CPU ID
- BIOS
- OS info including its version
- Motherboard info including its UUID
- Network card info including its MAC address
After activation, any of the following altercations made to the virtual machine on the host PC may cause the GV-Virtual Dongle / Software License to become invalid:
Note: The illustrations below are exemplified using Oracle VM VirtualBox Manager
- Installing/reinstalling of the virtual machine used after the GV-Virtual Dongle / Software License has been activated
- Changing/updating any of the network adapter settings of the virtual machine used after the GV-Virtual Dongle / Software License has been activated
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- Changing/updating any of the system settings, such as motherboard and CPU, of the virtual machine used after the GV-Virtual Dongle / Software License has been activated
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- Changing/updating the version and/or type of the virtual machine used after the GV-Virtual Dongle / Software License has been activated
If the services of your GV-Virtual Dongle / Software License have been terminated due to changes and/or updates made to the host PC or virtual machine used, you may request for revalidation by following the steps below, where a 15% compliance fee may be applied.
GV-Virtual Dongle
- Execute GVUsbKeyUpClient.exe from the directory of the GV-Software used and click Machine ID to generate and save a .gvm file.
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- Also from the GV-Software directory, locate all files with the .gvk extension and copy and save them into a separate folder.
- Provide the .gvk files along with the .gvm file generated to our support team (support@geovision.com.tw) to apply for the revalidation of services.
- Execute GVLicenseInfoCollector.exe from the software directory (default = C:\GV-VMS), and click Generate host information file to generate and save a .gvm file.
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- Once generated, provide the .gvm file along with the serial key number of your Software License to our support team (support@geovision.com.tw) to apply for the revalidation of services.