Q&A

IP Device

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IP cameras
IP cameras related FAQs
Topics: 120

120 Topics

123 Posts

Last post [IP Camera] TMEB5800, BX2802 …
by support View the latest post
October 27th, 2022, 11:49 am
Decoder Box, GV-Pad
Decoder Box, GV-Pad questions
Topics: 8

8 Topics

8 Posts

Last post [ Decoder Box Ultra ] Unable …
by Lex View the latest post
April 7th, 2022, 5:06 pm
Video Servers, Compact DVR
GV Video Servers, Compact DVR
Topics: 20

20 Topics

21 Posts

Last post [ Video Server ] Forget passw…
by Frank View the latest post
December 25th, 2019, 3:31 pm
POE Switches
POE Switches info
Topics: 8

8 Topics

8 Posts

Last post [ POE ] Is it possible to ext…
by support View the latest post
February 16th, 2022, 5:08 pm
IP Device Utility
IP Device Utility Questions
Topics: 4

4 Topics

4 Posts

Last post [ IP Device Utility ] firmwar…
by Stephan View the latest post
November 29th, 2019, 11:27 am

Video Management Software

Topics

Posts

Last post

GV-VMS v18.3
GV-VMS v18.3
Topics: 2

2 Topics

2 Posts

Last post [ VMS ] VMS v18.31 "Sync reco…
by DerekHo View the latest post
July 26th, 2022, 3:29 pm
GV-VMS v18.2
GV-VMS v18.2
Topics: 1

1 Topics

1 Posts

Last post [ VMS ] v18.2 GV-QSD5730/QSD5…
by AndyChen View the latest post
January 6th, 2021, 4:33 pm
GV-VMS v18.1
GV-VMS v18.1
Topics: 3

3 Topics

3 Posts

Last post [ VMS ] Live view lag, 8MP, C…
by AndyChen View the latest post
October 14th, 2020, 4:49 pm
GV-VMS v17.4
GV-VMS v17.4
Topics: 16

16 Topics

16 Posts

Last post [ VMS ] VMS v17.4.5, playback…
by Frank View the latest post
February 8th, 2023, 5:07 pm
GV-VMS v17.3
GV-VMS v17.3
Topics: 8

8 Topics

8 Posts

Last post [ VMS ] Strange speaker icon…
by morty View the latest post
September 26th, 2020, 11:54 am
GV-VMS v17.2
GV-VMS v17.2
Topics: 8

8 Topics

8 Posts

Last post [ VMS ] How to setup e-mail n…
by support View the latest post
November 26th, 2019, 3:53 pm
GV-VMS v17.1
GV-VMS v17.1
Topics: 11

11 Topics

11 Posts

Last post [ VMS ] VMS v17.1 Database Re…
by Stephan View the latest post
June 14th, 2019, 5:29 pm
GV-VMS v16.11
GV-VMS v16.11
Topics: 26

26 Topics

26 Posts

Last post [ VMS ] VMS V16.11 Service Pa…
by Wayne View the latest post
June 7th, 2018, 2:37 pm
GV-VMS v16.10.3
GV-VMS v16.10.3
Topics: 17

17 Topics

17 Posts

Last post [ VMS ] GV-VMS v16.10.3 How t…
by DerekHo View the latest post
February 7th, 2018, 2:33 pm
GV-VMS V15.11
GV-VMS V15.11
Topics: 18

18 Topics

18 Posts

Last post [ VMS ] VMS v15.11.3, VMS v15…
by Frank View the latest post
September 30th, 2017, 6:21 pm
GV-VMS V15.10
GV-VMS V15.10 FAQs
Topics: 12

12 Topics

12 Posts

Last post [ VMS ] VMS playback not able…
by support View the latest post
October 20th, 2016, 5:06 pm
GV-VMS V14.10
VMS 14.10 FAQs
Topics: 40

40 Topics

41 Posts

Last post [ VMS ] GV-VMS Patch for GV-A…
by Stephen View the latest post
October 15th, 2015, 11:10 am
GV-DVR/NVR V8.9
GV-DVR/NVR V8.9
Topics: 2

2 Topics

2 Posts

Last post [ NVR ] Silent Install GV-NVR…
by seanlee View the latest post
February 4th, 2023, 8:46 am
GV-DVR/NVR V8.8
GV-DVR/NVR V8.7
Topics: 13

13 Topics

13 Posts

Last post [ DVR/NVR ] NVR v8.8 or ealie…
by Frank View the latest post
November 26th, 2021, 6:08 pm
GV-DVR/NVR V8.7
GV-DVR/NVR V8.7
Topics: 43

43 Topics

43 Posts

Last post [ DVR/NVR ] v8.74, Service Pa…
by Frank View the latest post
July 6th, 2018, 11:27 am
GV-DVR/NVR V8.6
GV-DVR/NVR V8.6
Topics: 28

28 Topics

28 Posts

Last post [ DVR / NVR ] Multicam v8.62 …
by AndyChen View the latest post
December 28th, 2016, 2:44 pm
GV-DVR/NVR V8.59
DVR/NVR V8.59
Topics: 22

22 Topics

23 Posts

Last post [ DVR/NVR ] V8620 viewlog fa…
by support View the latest post
February 9th, 2017, 11:59 am
Recording Server
Recording Server
Topics: 51

51 Topics

52 Posts

Last post [ Recording Server ] v2.02, E…
by AndyChen View the latest post
September 13th, 2022, 2:02 pm
Edge Recording Manager
Edge Recording Manager
Topics: 33

33 Topics

34 Posts

Last post [ ERM ] Unable to connect wit…
by Lex View the latest post
August 10th, 2022, 6:21 pm
Utility
Software utilities
Topics: 13

13 Topics

15 Posts

Last post [ Utility ] Keylock Utility, …
by Frank View the latest post
March 15th, 2019, 5:00 pm

Forum

Topics

Posts

Last post

AI
AI Guard, AI FR and AI Server
Subforums: AI Guard, AI FR, AI Server
Topics: 9

9 Topics

9 Posts

Last post [ AI FR ] AI FR V1.2, Unable …
by Lex View the latest post
September 16th, 2022, 10:07 am

Remote, Mobile Apps

Topics

Posts

Last post

Remote Applications
Webcam, Multiview, Remote Viewlog
Topics: 36

36 Topics

37 Posts

Last post [ Remote ] Mobile Server v1.5…
by AndyChen View the latest post
September 29th, 2022, 4:24 pm
Mobile Apps
Mobile Apps
Topics: 54

54 Topics

56 Posts

Last post [ Mobile ] GV-Eye v3.0, canno…
by Frank View the latest post
February 7th, 2023, 5:16 pm

Central Monitoring

Topics

Posts

Last post

Center V2, VSM, Dispatch Server
Center V2, VSM, Dispatch Server questions
Topics: 14

14 Topics

15 Posts

Last post [Dispatch Center V2 VSM] Serv…
by support View the latest post
September 23rd, 2022, 12:58 pm
Control Center
Control Center questions
Topics: 38

38 Topics

39 Posts

Last post [ Control Center ] v4.0, Buil…
by AndyChen View the latest post
February 24th, 2022, 2:40 pm
Backup Center, Redundant Server, Failover Server
Backup Center, Redundant Server, Failover Server questions
Topics: 14

14 Topics

14 Posts

Last post [ Backup Center ] VMS 17.2.1,…
by Stephan View the latest post
July 26th, 2019, 5:57 pm
GIS
GIS questions
Topics: 2

2 Topics

2 Posts

Last post [ GIS ] Not able to use Googl…
by support View the latest post
October 27th, 2017, 4:22 pm

GV-System

Topics

Posts

Last post

Hotswap
GV-Hot Swap System
Topics: 7

7 Topics

7 Posts

Last post [ Hotswap / Tower / Mini ] Wi…
by Faga View the latest post
November 22nd, 2019, 3:39 pm
Tower
GV-Tower DVR System V2
Topics: 3

3 Topics

3 Posts

Last post [ Tower ] How many BX12001 ca…
by support View the latest post
February 27th, 2018, 10:42 am
NAS
GV-NAS2008
Topics: 2

2 Topics

2 Posts

Last post [ NAS ] EFD-1100 v1.05 2015-9…
by AndyChen View the latest post
November 17th, 2016, 9:27 am
Storage System
GV-Storage System V2
Topics: 9

9 Topics

9 Posts

Last post [ Storage System ] How to spe…
by support View the latest post
December 20th, 2021, 11:20 am
SNVR
GV-SNVR0400F, GV-SNVR0411, GV-SNVR1600
Topics: 47

47 Topics

47 Posts

Last post [ SNVR ] Support for video pl…
by Lex View the latest post
September 14th, 2022, 4:09 pm
MNVR
GV-MNVR1000 System, GV-MNVR2100 System
Topics: 1

1 Topics

1 Posts

Last post [ MNVR ] Unable to fit the HD…
by support View the latest post
July 8th, 2015, 3:03 pm
NVR Lite
GV-NVR System Lite V2
Topics: 1

1 Topics

1 Posts

Last post [ NVR Lite ] H.265 camera, un…
by AndyChen View the latest post
April 1st, 2017, 1:02 am

Access Control

Topics

Posts

Last post

ASManager
AS-Manager
Topics: 79

79 Topics

79 Posts

Last post [ ASManager ] ASManager, park…
by Frank View the latest post
February 9th, 2023, 5:23 pm
AS Hardware
Controllers, Readers, Accessories
Topics: 65

65 Topics

65 Posts

Last post [ AS Hardware ] CS1320, Two-F…
by Lex View the latest post
August 16th, 2022, 2:05 pm

Forum

Topics

Posts

Last post

LPR
LPR Cameras, DSP-LPR, ASManager
Topics: 51

51 Topics

53 Posts

Last post [ LPR ] LPR2800-DL repeatedly…
by seanlee View the latest post
June 23rd, 2022, 3:40 pm

Retail

Topics

Posts

Last post

POS
Data Capture box, POS text sender
Topics: 9

9 Topics

9 Posts

Last post [ POS ] GV-VMS v16.11 gibberi…
by Frank View the latest post
September 6th, 2017, 11:31 am
Web Report, 3D People Counter
Web Report, 3D People Counter questions
Topics: 9

9 Topics

9 Posts

Last post [ Web Report ] v3.0, stopping…
by Stephan View the latest post
July 7th, 2020, 1:36 pm

Forum

Topics

Posts

Last post

Dongle
Hardware, S/W License, Virtual Dongle, Policy, Upgrade, Downgrade, Reset
Topics: 9

9 Topics

9 Posts

Last post [ Dongle ] Virtual Dongle Inv…
by AndyChen View the latest post
March 14th, 2023, 2:00 pm
Cloud
Cloud based product
Topics: 8

8 Topics

8 Posts

Last post [ Cloud ] Microsoft Edgeで「Int…
by DerekHo View the latest post
May 14th, 2022, 2:38 pm

Video Capture Card, Accessories

Topics

Posts

Last post

Video Capture Card
Video Capture card questions
Topics: 15

15 Topics

15 Posts

Last post [ Capture Card ] GV-2008 Comp…
by AndyChen View the latest post
February 24th, 2017, 10:30 am
Accessories
Accessories questions
Topics: 15

15 Topics

15 Posts

Last post [ Accessories ] I/O Box Unabl…
by seanlee View the latest post
June 23rd, 2022, 4:03 pm

IDI

Topics

Posts

Last post

Signage Player, Displays
Signage Player, Displays questions
Topics: 4

4 Topics

4 Posts

Last post [ DigitalSignage ] How to dis…
by support View the latest post
December 22nd, 2021, 2:59 pm
Digital Signage Software
Digital Signage Software questions
Topics: 3

3 Topics

3 Posts

Last post [ Digital Signage ] How to re…
by DerekHo View the latest post
November 5th, 2021, 11:29 am

OPAL

Topics

Posts

Last post

Basic FAQ
Basic OPAL FAQ
Topics: 22

22 Topics

22 Posts

Last post [ OPAL ] Do I need to insert …
by support View the latest post
August 18th, 2017, 3:42 pm
Subscription FAQ
OPAL Subscription FAQs
Topics: 3

3 Topics

3 Posts

Last post [ OPAL ] Can multiple people …
by support View the latest post
August 18th, 2017, 5:59 pm
Technical FAQ
OPAL Technical FAQ
Topics: 11

11 Topics

11 Posts

Last post [ OPAL ] How does OPAL motion…
by support View the latest post
February 12th, 2018, 5:36 pm

Forum

Topics

Posts

Last post

USAVision Product Line v2.0
Subforums: USAVision HD DVR Series, USAVision SNVR, USAVision IP Camera
Topics: 6

6 Topics

6 Posts

Last post [ HD Analog Camera ] Analog c…
by Frank View the latest post
February 7th, 2023, 5:17 pm

Active topics

Replies

Views

Last post

[ Dongle ] Virtual Dongle Invalid, Not Working - 20230314

Last post by AndyChen « March 14th, 2023, 2:00 pm

by AndyChen » March 14th, 2023, 2:00 pm

0 Replies

66 Views

Last post by AndyChen
March 14th, 2023, 2:00 pm
[ ASManager ] ASManager, parking lot, overstayed vehicle, specify license plate/place - 20230209

Last post by Frank « February 9th, 2023, 5:23 pm

by Frank » February 9th, 2023, 5:23 pm

0 Replies

122 Views

Last post by Frank
February 9th, 2023, 5:23 pm
[ VMS ] VMS v17.4.5, playback, choppy when fast forwarded - 20230207

Last post by Frank « February 8th, 2023, 5:07 pm

by Frank » February 8th, 2023, 5:07 pm

0 Replies

211 Views

Last post by Frank
February 8th, 2023, 5:07 pm
[ ASManager ] ASManager, fire alarm, people list in the building - 20230204

Last post by Frank « February 8th, 2023, 4:13 pm

by Frank » February 8th, 2023, 4:13 pm

0 Replies

139 Views

Last post by Frank
February 8th, 2023, 4:13 pm
[ VMS ] VMS, privacy mask, not working when using VLC - 20230204

Last post by Frank « February 7th, 2023, 5:17 pm

by Frank » February 7th, 2023, 5:17 pm

0 Replies

97 Views

Last post by Frank
February 7th, 2023, 5:17 pm
[ HD Analog Camera ] Analog camera, OSD menu, Change Video output, TVI/CVI/AHD/CVBS - 20230204

Last post by Frank « February 7th, 2023, 5:17 pm

by Frank » February 7th, 2023, 5:17 pm

0 Replies

110 Views

Last post by Frank
February 7th, 2023, 5:17 pm
[ Mobile ] GV-Eye v3.0, cannot playback or export, standard codec not supported - 20230204

Last post by Frank « February 7th, 2023, 5:16 pm

by Frank » February 7th, 2023, 5:16 pm

0 Replies

141 Views

Last post by Frank
February 7th, 2023, 5:16 pm
[ NVR ] Silent Install GV-NVR - 20230204

Last post by seanlee « February 4th, 2023, 8:46 am

by seanlee » February 4th, 2023, 8:46 am

0 Replies

205 Views

Last post by seanlee
February 4th, 2023, 8:46 am
[ VMS ] Silent Install GV-VMS - 20230203

Last post by Lex « February 3rd, 2023, 4:50 pm

by Lex » February 3rd, 2023, 4:50 pm

0 Replies

209 Views

Last post by Lex
February 3rd, 2023, 4:50 pm
[ Mobile ] TVD8810, 2-way audio not working, RTSP authentication - 20221207

Last post by Frank « December 7th, 2022, 6:01 pm

by Frank » December 7th, 2022, 6:01 pm

0 Replies

237 Views

Last post by Frank
December 7th, 2022, 6:01 pm
[IP Camera] TMEB5800, BX2802 and BX4802 live view fix in IE or Edge - 20221027

Last post by support « October 27th, 2022, 11:49 am

by support » October 27th, 2022, 11:49 am

0 Replies

380 Views

Last post by support
October 27th, 2022, 11:49 am
[ VMS ] VMS/NVR, SMTP, Gmail, App Password - 20221025

Last post by Frank « October 25th, 2022, 5:57 pm

by Frank » October 25th, 2022, 5:57 pm

0 Replies

385 Views

Last post by Frank
October 25th, 2022, 5:57 pm
[ Remote ] Mobile Server v1.5.1, C mode, Power Saving mode, CPU Utilization - 20220929

Last post by AndyChen « September 29th, 2022, 4:24 pm

by AndyChen » September 29th, 2022, 4:24 pm

0 Replies

231 Views

Last post by AndyChen
September 29th, 2022, 4:24 pm
[Dispatch Center V2 VSM] Server Service failed to start up due to port conflict - 20220923

Last post by support « September 23rd, 2022, 12:58 pm

by support » September 23rd, 2022, 12:58 pm

0 Replies

289 Views

Last post by support
September 23rd, 2022, 12:58 pm
[ AI FR ] AI FR V1.2, Unable to modify Event Trigger settings when AI FR is connected to ASManager - 20220915

Last post by Lex « September 16th, 2022, 10:07 am

by Lex » September 16th, 2022, 10:07 am

0 Replies

304 Views

Last post by Lex
September 16th, 2022, 10:07 am
[ SNVR ] Support for video playback and export (Comparison Chart) (RVL V1,V2) (ERM) (CCS) - 20220914

Last post by Lex « September 14th, 2022, 4:09 pm

by Lex » September 14th, 2022, 4:09 pm

0 Replies

287 Views

Last post by Lex
September 14th, 2022, 4:09 pm
[ Recording Server ] v2.02, ERM, Control Center live view lag - 20220707

Last post by AndyChen « September 13th, 2022, 2:02 pm

by AndyChen » September 13th, 2022, 2:02 pm

0 Replies

363 Views

Last post by AndyChen
September 13th, 2022, 2:02 pm
[ IP Camera ] PDR8800, blurry image for moving objects, face detail comparison to TVD8710 (Focal Length)(FOV) - 20220830

Last post by Lex « August 30th, 2022, 6:40 pm

by Lex » August 30th, 2022, 6:40 pm

0 Replies

453 Views

Last post by Lex
August 30th, 2022, 6:40 pm
[ SNVR ] Unable to play SNVR Series recordings using GV-Remote application - 20220816

Last post by DerekHo « August 16th, 2022, 4:11 pm

by DerekHo » August 16th, 2022, 4:11 pm

0 Replies

353 Views

Last post by DerekHo
August 16th, 2022, 4:11 pm
[ AS Hardware ] CS1320, Two-Factor Authentication with AI FR - 20220816

Last post by Lex « August 16th, 2022, 2:05 pm

by Lex » August 16th, 2022, 2:05 pm

0 Replies

382 Views

Last post by Lex
August 16th, 2022, 2:05 pm
[ ERM ] Unable to connect with UA-HD DVR and UA-SNVR, Unknown Error.(10038) - 20220810

Last post by Lex « August 10th, 2022, 6:21 pm

by Lex » August 10th, 2022, 6:21 pm

0 Replies

358 Views

Last post by Lex
August 10th, 2022, 6:21 pm
[ IP Camera ] How to get a snapshot from GV-PBL8800 via URL command - 20220804

Last post by DerekHo « August 4th, 2022, 10:00 am

by DerekHo » August 4th, 2022, 10:00 am

0 Replies

362 Views

Last post by DerekHo
August 4th, 2022, 10:00 am
[ Dongle ] GV-USB dongle can't be detected on Win 10 & 11 - 20220801

Last post by DerekHo « August 1st, 2022, 2:34 pm

by DerekHo » August 1st, 2022, 2:34 pm

0 Replies

664 Views

Last post by DerekHo
August 1st, 2022, 2:34 pm
[ VMS ] Microsoft SQL Server support, database repair - 20220728

Last post by Lex « July 28th, 2022, 3:08 pm

by Lex » July 28th, 2022, 3:08 pm

0 Replies

348 Views

Last post by Lex
July 28th, 2022, 3:08 pm
[ VMS ] VMS v18.31 "Sync recording camera SD card when reconnected" function not working for TDR8805 - 20220726

Last post by DerekHo « July 26th, 2022, 3:29 pm

by DerekHo » July 26th, 2022, 3:29 pm

0 Replies

470 Views

Last post by DerekHo
July 26th, 2022, 3:29 pm

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