Search found 122 matches

by Frank
May 2nd, 2019, 5:52 pm
Forum: GV-VMS v17.1
Topic: [ VMS ] VMS V17.1, backup, FE camera, dewarping issue, crash, black view - 20190430
Replies: 0
Views: 1769

[ VMS ] VMS V17.1, backup, FE camera, dewarping issue, crash, black view - 20190430

Issue: After backup the FE video from VMS v17.1. The EZViewlog will crash or showing black image when user tries to dewarp the FE camera in backup folder into single view. Patch / Procedure ( ViewlogUIv17.1.2.0.zip ): 1. Disable remote service on GV-VMS. 2. Close GV-VMS and other GeoVision software....
by Frank
March 15th, 2019, 5:00 pm
Forum: Utility
Topic: [ Utility ] Keylock Utility, DVR/NVR/VMS, Re-login Windows - 20190314
Replies: 0
Views: 2212

[ Utility ] Keylock Utility, DVR/NVR/VMS, Re-login Windows - 20190314

Issue: When Keylock is activated on the PC which have two monitors, one of monitors blocked and the other one doesn't. In addition, user can still access other programs by pressing Windows button. Solution: Please re-login the Windows Account to fully enable the Keylock feature, two screens and Wind...
by Frank
March 14th, 2019, 3:48 pm
Forum: GV-VMS v17.1
Topic: [ VMS ] VMS V17.1, Control Center Service, Use Substream FIFO - 20190314
Replies: 0
Views: 1846

[ VMS ] VMS V17.1, Control Center Service, Use Substream FIFO - 20190314

Question: How does "Use Substream FIFO" in Control Center Service work? How should user use it in different environments? Answer: Use Substream FIFO : Substream will be bypassed to Control Center directly without any video compression. Which means the video quality will not be affected, ye...
by Frank
July 31st, 2018, 6:14 pm
Forum: IP cameras
Topic: [ IP Camera ] PPTZ7300, live view freeze for 3~8 sec every minutes, no frame drop - 20180731
Replies: 0
Views: 1837

[ IP Camera ] PPTZ7300, live view freeze for 3~8 sec every minutes, no frame drop - 20180731

Issue: Customer has several PPTZ7300 v1.02. The live view will freeze for 3~8 sec and plays speedly once it no longer freezing. Meaning that, the frames during the freeze were not lost. The issue remains, even after unplug the rest of the cameras. Root Cause: The issue is caused by gateway setting i...
by Frank
July 27th, 2018, 5:14 pm
Forum: LPR
Topic: [ LPR ] LPR1200 beta v2.05, Gateway IP, disappears - 20180727
Replies: 0
Views: 1942

[ LPR ] LPR1200 beta v2.05, Gateway IP, disappears - 20180727

Issue:
Gateway IP in LPR1200 v2.05 disappears when the connection fails.

Solution:
Please refer to the attachment for the beta F/W v2.06_180717.

Reference:
EVS - 201805174005
by Frank
July 6th, 2018, 11:53 am
Forum: LPR
Topic: [ LPR ] LPR Plugin v5.01, add "-" for German license plate - 20180706
Replies: 0
Views: 1800

[ LPR ] LPR Plugin v5.01, add "-" for German license plate - 20180706

Issue: Recognize the signet on the license plate as "-". In order to separate the characters on license plate 04275005.PNG Solution (GV-LPR_Plugin_V5.0.3.0.zip): 1. Disable remote service on GV-DVR / NVR / VMS. 2. Close GV-DVR / NVR / VMS. 3. Download the file from the attachment. 4. Unzip...
by Frank
July 6th, 2018, 11:39 am
Forum: LPR
Topic: [ LPR ] LPR1200 beta v2.04, deny access, within a minute of rebooting - 20180706
Replies: 0
Views: 1679

[ LPR ] LPR1200 beta v2.04, deny access, within a minute of rebooting - 20180706

Issue:
Denying access to vehicles with access rights within a minute of rebooting

Solution:
Please refer to the attachment for the beta F/W v2.05_180604.

Reference:
201803154008
by Frank
July 6th, 2018, 11:37 am
Forum: LPR
Topic: [ LPR ] LPR1200 v2.03, log on ASM delay - 20180706
Replies: 0
Views: 1615

[ LPR ] LPR1200 v2.03, log on ASM delay - 20180706

Issue:
LPR Log will delay when sending to ASManager.

Solution:
Please refer to the attachment for the beta F/W v2.04_180509.

Reference:
201803154008
by Frank
July 6th, 2018, 11:27 am
Forum: GV-DVR/NVR V8.7
Topic: [ DVR/NVR ] v8.74, Service Pack, Support New IP Camera - 20180706
Replies: 0
Views: 3508

[ DVR/NVR ] v8.74, Service Pack, Support New IP Camera - 20180706

Issue: 1. Support New IPcam patch - Bullet IP Camera (GV-ABL2701 / BL2702-3V / BL2702-4V / BL2702-5V / BL4702 / BL4713 / BL5713) - Mini Fixed Rugged IP Dome (GV-ADR2701) - Target Eyeball Dome (GV-EBD2702 / 4711) - Target Bullet Camera (GV-EBL4711) - Vandal Proof Dome (GV-VD2712 / 4712) - Video Serve...
by Frank
July 6th, 2018, 11:09 am
Forum: GV-DVR/NVR V8.7
Topic: [ DVR/NVR ] v8.74, Support New IP Camera, SD2723-IR/2733-IR - 20180706
Replies: 0
Views: 1793

[ DVR/NVR ] v8.74, Support New IP Camera, SD2723-IR/2733-IR - 20180706

Issue: Support New IPcam patch - IR IP Speed Dome (GV-SD2723-IR / 2733-IR) Solution (GV-DVRNVR_V8.7.4.013.zip): 1. Disable remote service on GV-DVR / NVR. 2. Close GV-DVR / NVR. 3. Download the patch file from the attachment. 4. Unzip the downloaded file. 5. Double-click the GV-DVRNVR_V8.7.4.013 pro...