GV FAE Knowledge

Question: What is the maximum amount of the privacy mask on GV-IP camera? Answer: Following models support up to 8 privacy masks: ABL2702/4701/4712/8710/8712 ADR4701 AVD2700/4710/8710 TBL4710 TDR2700/4700 TVD4710/8710 EBD2702/4700/4711/8700/8711 Following models support up to 4 privacy masks: ADR47...

Patch file Version: GV-Recording Server V2.1.0.5

Fixed:
1. PBL/PDR/TMEB/BX Series cameras cannot be searched by Recording Server when using dongle with GV license only.

Link:
https://dlcdn.geovision.com.tw/Software ... .1.0.5.zip

Patch file Version: GV-Recording Server V2.1.0.3

Fixed:
1. Chances of GeoRSW_RS.exe crash caused by IP Camera connection.

Patch file:
https://dlcdn.geovision.com.tw/Software ... .1.0.3.zip

Issue:
Password rules for GeoVision softwares.

Answer: Reference:
[ UVS - 202303235007-L-R ] GeoVision software, password rules

Questioin: Is it possible to send mail notification only to the vehicles that parked in specific place for over time? Answer: Current parking lot feature in ASManager supports email notification for overstayed vehicle. However we are not able to specify the vehicle in specific parking place but we ...

Questioin: Why playback looks choppy when fast forwarded? Answer: VMS only plays key frames in the following situation. Please refer to the information below for our playback rules in v17.1~17.4.5B. Fortunately, the restriction for 1x speed playback will be cancelled in v17.4.6. In other words, whe...

Questioin: How do I get a list of people in the building when fire alarm occurs? Answer: 1. ASManager >> Controller Setup >> Select door >> Advance Tag >> check " By Card - Global " in Anti-Passback firealarm1.png 2. Go Setup >> Area to setup each door's region firealarm2.png 3. Then go t...

Questioin: Why privacy mask of VMS recorded video is not working when using VLC or other player to playback? Answer: Please understand that the privacy mask is generated by looping GV format data to the video. Since VLC does not recognize such data, it cannot generate the privacy mask on the video....

Questioin: How to select output of USA analog camera when using third party DVR? Answer: You can try to access Analog cameras' OSD menu via its PTZ panel. Please refer to the snapshots below. analogOSD1.jpg analogOSD2.png Reference: [ UVS - 202210195002 ] USA analog camera, select output

Questioin: Why both remote playback, export h.265 video are not working on GV-Eye? Answer: The issue only occurs when VMS is recording videos in standard codec. Please go to Toolbar > Configure > Camera Install > Settings > General Setting > Recording codec format to modify the format to GeoVision ...