[ ASManager ] v4.4 DB can't be opened after upgrading from v4.35 to v4.4 - 20160805
Posted: August 5th, 2016, 3:48 pm
Issue:
The database can not be normally opened on v4.4 upgraded from v4.35 if the Keep Days function used to be enabled (on v4.35)
Patch / Procedure:
1. Turn off ASManager
2. Go to ASManager folder -> Double on ASMiniService.exe (A prompt will pop up and then disappear right away. That’s what we want)
3. Unzip the patch file
4. Copy and paste the files into the location below C:\ASManager
- ASWeb2
- TAWeb
- Visitor
- VMWeb
- ASManagerService.exe
- VersionInfo_ASV4400a_160614.ini
- VMService.dll
- wkhtmltoimage.exe
- wkhtmltopdf.exe
- wkhtmltox.dll
5. Start ASManager
6. Enable Keep Days
Note: The patch is only applicable on ASManager v4.4.
Reference:
[ EVS - 201607186002 ] ASManager DB can't be opened after upgrading from v4.35 to v4.4
The database can not be normally opened on v4.4 upgraded from v4.35 if the Keep Days function used to be enabled (on v4.35)
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1. Turn off ASManager
2. Go to ASManager folder -> Double on ASMiniService.exe (A prompt will pop up and then disappear right away. That’s what we want)
3. Unzip the patch file
4. Copy and paste the files into the location below C:\ASManager
- ASWeb2
- TAWeb
- Visitor
- VMWeb
- ASManagerService.exe
- VersionInfo_ASV4400a_160614.ini
- VMService.dll
- wkhtmltoimage.exe
- wkhtmltopdf.exe
- wkhtmltox.dll
5. Start ASManager
6. Enable Keep Days
Note: The patch is only applicable on ASManager v4.4.
Reference:
[ EVS - 201607186002 ] ASManager DB can't be opened after upgrading from v4.35 to v4.4