[ Control Center ] v3.3 The live view green and black while CC with GV-FE2201 connected - 20160520

Control Center questions
Brenda

[ Control Center ] v3.3 The live view green and black while CC with GV-FE2201 connected - 20160520

Unread post by Brenda »

Applied to:
Control Center v3.3

Issue:
Why Control Center v3.3 with GV-FE2201 connected, the live view is green in multiple layout and is black when switching to single layout?

Answer:
The customer’s PC Spec i7-960 with Control Center v3.3 installed is not the model that supports GPU decoding. Please ask the client to switch to a pc that meets the minimum system requirements first and upgrade the latest VGA driver.
[ BVS - 201511056002 ] Control Center v3.3 with GV-FE2201 connected, the live view is green in multiple layout and is black when switching to single layout.png
[ BVS - 201511056002 ] Control Center v3.3 with GV-FE2201 connected, the live view is green in multiple layout and is black when switching to single layout.png (29.47 KiB) Viewed 1747 times
Reference:
[ BVS - 201511056002 ] Control Center v3.3 with GV-FE2201 connected, the live view is green in multiple layout and is black when switching to single layout
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