[ Utility ] SDCardSync Utility v1.04 stuck on Downloading Files status and doesn't sync with MDR220 F/W v3.0

[AaronChew]

Issue:
1. SDCardSync Utility v1.04 stuck on Downloading Files status and doesn't sync

Untitled.png (68.55 KiB) Viewed 4163 times

2. Downloaded files unable to play in SDCardSync Utility

Root Cause:
1. Known bug in IP camera F/W v3.0
2. Bug with SDCardSync Utility due to .ini file having wrong VMS path

Patch/Procedure:
Issue 1:
F/W v3.3 can solve the issue. Download link below:

The attachment GV-BX220_V303_150804_128M.zip is no longer available

Issue 2:
Step1. Turn off SDCardSync Utility
Step2. Unzip the patch file and you will find 3 files inside
GvSDCardSync.exe
GvSDCardSync.pdb
NativeWrapper.dll
Step3. Copy and paste all three unzipped files into the location C:\Program Files (x86)\GeoVision\GvSDCardSync
Step4. Restart SDCardSync Utility

201511198004.zip

(141.98 KiB) Downloaded 343 times

Reference:
[ UVS - 201511198004 ] SDCardSync Utility v1.04 stuck on Downloading Files status and doesn't sync