[ Control Center ] v3.3 keeps asking for Auth Server v14.101 ID/PW - 20151111

AaronChew · November 11th, 2015, 3:48 pm

Applies to:
Control Center v3.3

Issue:
Control Center v3.3 keeps asking for Auth Server v14.101 ID/PW even though password was already added

Root of cause:
The reason why Control Center keeps asking for ID and password is because user added hosts using the wrong option.

Solution:
User has to go to Host List and add using "Host List by ID" instead of adding to "DVR List". They then type in the ID and password set inside Auth Server in Control Center's "System Configure" and the connection should be established, as below:

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Reference:
[ UVS - 201509038003 ] Control Center v3.3 keeps asking for Auth Server v14.1 ID/PWD