[ Control Center ] v3.3 matrix window closes by itself when switching to single view from multiple view - 20151103

Control Center questions
DerekHo
Posts: 119
Joined: March 6th, 2015, 10:53 am

[ Control Center ] v3.3 matrix window closes by itself when switching to single view from multiple view - 20151103

Unread post by DerekHo »

Issue:
Control Center v3.3 matrix window closes by itself when switching to single view from multiple view. For example, 32 <=> 1, 24 <=> 1, 16 <=> 1

Root cause:
According to RD, memory corruption could cause the matrix window to shut itself while switching to single view from multiple view.

Patch / Procedure:
1. Exit Control Center
2. Unzip the patch files
3. Copy and paste the unzipped files into the location below C:\Control Center\GeoCodecReg
- GXAMP4.dll
- GXAVC.dll
- GXJPG.dll
4. Execute GeoCodeReg.exe. It is located in GeoCodecReg folder (About 1~2 seconds will be taken)
5. Start Control Center

Notice: The patch is only applicable to Control Center v3.3.

Reference:
[ NYSS - 201508126002 ] Control Center v3.3, the matrix closes by itself when switching the camera in the matrix window
Attachments
GeoCodecReg.zip
(1.25 MiB) Downloaded 267 times
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