[ Control Center ] v3.3 matrix window closes by itself when switching to single view from multiple view - 20151103
Posted: November 3rd, 2015, 6:52 pm
Issue:
Control Center v3.3 matrix window closes by itself when switching to single view from multiple view. For example, 32 <=> 1, 24 <=> 1, 16 <=> 1
Root cause:
According to RD, memory corruption could cause the matrix window to shut itself while switching to single view from multiple view.
Patch / Procedure:
1. Exit Control Center
2. Unzip the patch files
3. Copy and paste the unzipped files into the location below C:\Control Center\GeoCodecReg
- GXAMP4.dll
- GXAVC.dll
- GXJPG.dll
4. Execute GeoCodeReg.exe. It is located in GeoCodecReg folder (About 1~2 seconds will be taken)
5. Start Control Center
Notice: The patch is only applicable to Control Center v3.3.
Reference:
[ NYSS - 201508126002 ] Control Center v3.3, the matrix closes by itself when switching the camera in the matrix window
Control Center v3.3 matrix window closes by itself when switching to single view from multiple view. For example, 32 <=> 1, 24 <=> 1, 16 <=> 1
Root cause:
According to RD, memory corruption could cause the matrix window to shut itself while switching to single view from multiple view.
Patch / Procedure:
1. Exit Control Center
2. Unzip the patch files
3. Copy and paste the unzipped files into the location below C:\Control Center\GeoCodecReg
- GXAMP4.dll
- GXAVC.dll
- GXJPG.dll
4. Execute GeoCodeReg.exe. It is located in GeoCodecReg folder (About 1~2 seconds will be taken)
5. Start Control Center
Notice: The patch is only applicable to Control Center v3.3.
Reference:
[ NYSS - 201508126002 ] Control Center v3.3, the matrix closes by itself when switching the camera in the matrix window