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[ DVR/NVR ] Key Lock Utility prevents DVD-R drive from working, drive works fine in normal Windows mode - 201508

Posted: August 13th, 2015, 3:31 pm
by AaronChew
Issue:
Key Lock Utility prevents DVD-R drive from working, drive works fine when used in normal Windows mode

Root of cause:
Bug with key lock utility that prevents DVD-R driver from working properly

Procedure:
Patch Procedure:
1. Exit GV-NVR
2. Right click on patch zip file and choose "Extract All"
3. Select GV-NVR installation folder and extract the files to the folder. (Default path is C:\GV-NVR)
4. Select "Copy and Replace" and patch will be completed

Reference:
[ KJL - 201507208001 ] Key Lock Utility prevents DVD-R drives from working