GV FAE Knowledge

Issue:
Detect GVLicensetool.exe as virus in GV-VMS v14.1, GV-ERM v1.0, or GV-Control Center v3.2

Answer:
Please see the email attachment on how to make GVLicensetool.exe as an exception in various antivirus software. This file will be removed in VMS v15.1

- GVlicensetool.exe is available in GV-VMS v14.1, GV-ERM v1.0, or GV-Control Center v3.2,
it'll support software license in future, but it's not functional for current software version.
- After testing ˊ 7 antivirus software, we did have same testing result by anti-virus software (Kaspersky), Kaspersky is the only one to detect result as Trojan, but we did verify the file again, this file "GVLicensetool.exe" is not infected. Antivirus testing list:
AVG、Avast、Norton AntiVirus、PC-cillin、ESET NOD32、Avira, Kaspersky

Avast
https://support.avast.com/en-us/article ... usions/#pc

Norton
https://support.norton.com/sp/en/us/hom ... s/v3672136

Trend Mircro(PC-cillin)
https://helpcenter.trendmicro.com/en-us ... tmka-14498

ESET
https://support.eset.com/en/kb6519-excl ... e-products

Avira
https://www.avira.com/en/blog/exception ... us-3-steps

Kaspersky
https://support.kaspersky.com/help/Kasp ... 227390.htm


Reference:
[ UVS - 201504232005] malware/virus detection in download file