[DVR/NVR] Multicam v8.59 Webcam Crash When Password Length is Shorter Than Username - 20150302

DVR/NVR V8.59
AaronChew

[DVR/NVR] Multicam v8.59 Webcam Crash When Password Length is Shorter Than Username - 20150302

Unread post by AaronChew »

Issue:
Webcam Server in Multicam v8.59 crash (Webcam service will be off automatically) when the length of password is shorter than login ID for remote access

Root of Cause:
Known bug of Webcam in Multicam v8.59

Procedure:
Two solutions to solve this issue

1. Apply attached Geomobile.zip patch
Patch SOP:
a. Stop Webcam Service
b. Unzip Geomobile.zip
c. Copy and replace GeoMobile.dll to default path C:\GV-NVR
d. Start Webcam Service

2. Change the password. Ensure length of the password has to be equal or greater than login ID.
For example, if login ID is “admin”, the length of password has to be equal or greater than 5 characters.

Reference:
[ UVS - 201501078001 ] Webcam Crash [ Knowledge Update 2015 ] Password is shorter / less than the User Name
Attachments
Geomobile.zip
(1.97 MiB) Downloaded 361 times
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