[ASManager] ASManager showing can't open database when using SQL on the same PC - 20260813

support · Unread post by **support** » August 13th, 2026, 4:51 pm

Q: Why my ASManager showing can't open database after Windows starts up when using SQL on the same PC?

A:
Since ASManager and SQL are installed on the same PC, and “Run at startup” is enabled for ASManager, ASManager may start faster than SQL after the PC is rebooted. As a result, ASManager may display “Can’t open database” because the SQL database is not yet available.

The following steps can be used to prevent or resolve this issue:

1. After SQL Server is installed, the Startup Type of the SQL Server service in Windows Services is set to Automatic (Delayed Start) by default. Change it to Automatic.

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2. Enable “Run ASManagerService as Windows Service”, then change the Startup Type of ASManagerService in Windows Services from the default Automatic to Automatic (Delayed Start).

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