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[ Remote ] Remote Viewlog v8.59, when exporting large AVI file the file will be split into multiple 2GB files - 20150130

Posted: January 30th, 2015, 9:58 pm
by AaronChew
Issue:
Remote Viewlog v8.59, when exporting large AVI file the file will be split into multiple 2GB files.

Root of cause:
This is due to limitations of Windows File System. In Remote Viewlog v8.59 files larger than 2GB will be split into 2GB files if using FAT32. If file system is NTFS the file will be split into 4GB files. This is changed in Remote Viewlog v8.60 where in both FAT32 and NTFS, the file will be split into 1.8GB files. This is to prevent another known issue in Remote Viewlog v8.59 where after 3 x 2GB files are exported, Remote Viewlog will crash.

Procedure:
Fix is already included and released with Remote Viewlog v8.60. Control Center v3.20's Remote Viewlog is also updated with this fix included.

Reference:
[ HollywoodParkCasino - 201412258001 ] Remote Viewlog AVI Export Got Cut Off Around 2GB Size

Re: [Remote] Remote Viewlog v8.59, when exporting large AVI file the file will be split into multiple 2GB files - 201501

Posted: February 5th, 2015, 6:57 pm
by AndyChen
Reviewed by Andy Chen 2015-2-5