Release Date: 08/05/2025
Applied to
GV-PoE Switches
- Web Managed Series: GV-APOE0811 / 0811-V2 / 1611 / 1611-V2 / 2411-V2,
GV-POE0801 / 0811-V2 / 0812 / 1601-V2 / 2401-V2 - L2+ Web Managed Series: GV-APOE0812 / 1612 / 2412
- L3 Web Managed Series: GV-APOE4813
Introduction
Unexpected disconnections among GV-PoE Switches can often be traced to misconfigured loop prevention settings, particularly involving the Rapid Spanning Tree Protocol (RSTP). RSTP is designed to maintain a stable, loop-free network topology in environments with redundant paths. However, when enabled or disabled incorrectly, it can cause switches to become unstable or lose connectivity.
In this document, we explain how logical loops form, how RSTP functions to prevent them, and how to correctly configure RSTP settings based on your network’s physical topology. Whether your GV-PoE network contains physical loops or not, this guide provides step-by-step troubleshooting instructions to help resolve switch disconnection issues and restore reliable network operation.
https://dlcdn.geovision.com.tw/TechNoti ... ooting.pdf