Trying to use GV-Eye V3.3.1 but not able to see the timeline in playback when connecting to recording server V2.1.1?
Answer:
Engineering has verified the issue and user could check on the following:
1. Please check and make sure the recording server has V2.1.1.4 patch applied.
viewtopic.php?t=3077
2. If the patch is applied, and the issue occurs after running for a while, it has been confirmed there is a problem
with the software service and the temporary solution available is to restart the recording server service.
To restart recording server services, please locate and click on the tray icon, select Stop Service, and then Choose Start Service.
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