[Technical Notice] Connection Failure for GV-IP Devices with Reused Credentials
Posted: September 30th, 2024, 10:52 am
Article ID: GV2-24-09-30-T
Release Date: Sep. 30, 2024
Applied to
All GeoVision software
Symptom
Users might fail to connect to a GV-IP device in GV-software if it shares the same IP address, username, and password as a different model still on the list but not currently in use.
Solution
To resolve this issue, remove the previously added device from the host or camera list before adding another with the same IP address, username, and password.
Release Date: Sep. 30, 2024
Applied to
All GeoVision software
Symptom
Users might fail to connect to a GV-IP device in GV-software if it shares the same IP address, username, and password as a different model still on the list but not currently in use.
Solution
To resolve this issue, remove the previously added device from the host or camera list before adding another with the same IP address, username, and password.