[ ERM ] Why are cameras from the VMS not showing up in the ERM on a specific day? - 20231129

Edge Recording Manager
hugh
Posts: 23
Joined: May 9th, 2023, 4:06 pm

[ ERM ] Why are cameras from the VMS not showing up in the ERM on a specific day? - 20231129

Unread post by hugh »

Question:
Why are cameras from the VMS not showing up in the ERM on a specific day?

Answer:
This problem occurs if the VMS monitoring mode is scheduled but a specific day does not tick in the schedule Edit Weekly option or ERM Connection does not select from the Schedule Plan.
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Follow the steps listed below as a guide:

1. Go to >>Home >>Toolbar >>Configure >>Schedule Edit
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2. Go to >>Schedule >>Edit Weekly
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3. Check that the specific date is ticked. Then OK.
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4. Right-click on the Plan and Click Edit
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5. On the Camera Tab, the ERM connection needs to be marked. Apply it to all cameras, then click OK.
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6. Go to the Central Management System >>setting option from the right bottom side of the taskbar.
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7. Check and tick as shown in the below picture. Click OK.
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8. Also, check the startup option in the VMS.
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9. Ticked as shown in the below picture. Click OK.
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