Page 1 of 1

[ ERM ] Why are cameras from the VMS not showing up in the ERM on a specific day? - 20231129

Posted: November 29th, 2023, 5:38 pm
by hugh
Question:
Why are cameras from the VMS not showing up in the ERM on a specific day?

Answer:
This problem occurs if the VMS monitoring mode is scheduled but a specific day does not tick in the schedule Edit Weekly option or ERM Connection does not select from the Schedule Plan.
12.png
12.png (60.54 KiB) Viewed 56506 times

Follow the steps listed below as a guide:

1. Go to >>Home >>Toolbar >>Configure >>Schedule Edit
1.png
1.png (180.55 KiB) Viewed 56538 times

2. Go to >>Schedule >>Edit Weekly
2.png
2.png (50.05 KiB) Viewed 56538 times

3. Check that the specific date is ticked. Then OK.
3.png
3.png (44 KiB) Viewed 56538 times

4. Right-click on the Plan and Click Edit
4.png
4.png (25.64 KiB) Viewed 56538 times

5. On the Camera Tab, the ERM connection needs to be marked. Apply it to all cameras, then click OK.
5.png
5.png (52.11 KiB) Viewed 56538 times

6. Go to the Central Management System >>setting option from the right bottom side of the taskbar.
6.png
6.png (18.24 KiB) Viewed 56538 times

7. Check and tick as shown in the below picture. Click OK.
7.png
7.png (37.57 KiB) Viewed 56538 times

8. Also, check the startup option in the VMS.
8.png
8.png (421.92 KiB) Viewed 56538 times

9. Ticked as shown in the below picture. Click OK.
9.png
9.png (40.05 KiB) Viewed 56538 times