[Cloud Access Control] Connecting controller, door shows a disconnected status and an invalid License message? 20230803
Posted: August 3rd, 2023, 12:08 pm
Question:
Connecting controller, door shows a disconnected status and an invalid License message?
Answer:
Confirm whether the controller has set the door license and enable it.
Follow the following three steps:
a. Enter Account Setting.
b. Click the Subscription icon, type your serial number, and click Verify.
c. Confirm whether the License Door has been added.
Connecting controller, door shows a disconnected status and an invalid License message?
Answer:
Confirm whether the controller has set the door license and enable it.
Follow the following three steps:
a. Enter Account Setting.
- Enter Account Setting.jpg (15.22 KiB) Viewed 2137 times
b. Click the Subscription icon, type your serial number, and click Verify.
- Click the Subscription icon, type your serial number, and click Verify.jpg (21.21 KiB) Viewed 2137 times
c. Confirm whether the License Door has been added.
- Confirm whether the License Door has been added..png (217.87 KiB) Viewed 2137 times