[Technical Notice] Connection Failure to UVS Line 1.0 Series IP Camera on GV-SNVR
Posted: May 3rd, 2023, 10:49 am
Article ID: GV3-05-02-A
Release Date: May, 02, 2023
Applied to
GV-SNVR
- GV-SNVR0412
- GV-SNVR0812
- GV-SNVR1612
- UA-B20004F
- UA-B40004F
- UA-B4000VF-S
- UA-D20004F
- UA-D40002F
- UA-D4000VF-S
- UA-R40002F-SA
The connection to the specified IP cameras fails or disconnects on the GV-SNVR models.
Cause
The total bitrate for the IP camera’s mainstream and substream exceeds the GV-SNVR models’ limit (6 Mbps for each channel).
Solution
To ensure a successful connection, adjust the mainstream and substream bitrate below 6 Mbps in total for the IP cameras. You can either access the settings on the IP camera’s Web interface or on the GV-SNVR models. See Video Configuration in Network Camera User’s Manual or 3.1.1 GV-IP Camera Settings in GV-SNVR System User’s Manual.