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[ License ] Virtual Dongle Invalid, Not Working - 20230314

Posted: March 14th, 2023, 2:00 pm
by AndyChen
Question:
Why the virtual license dropped after the upgrade?

Answer:
If customers are using a Virtual Dongle, due to security reason, everytime when they upgrade the S/W, the Virtual Dongle will become invalid. As a result, clients will need to ask for a new Virtual Dongle in this case.

Reference:
RE: Another call appointment, 10:00am tomorrow 2/28 [ UVS - 202303013001 ] S/W license, ASManager