[Technical Notice] Default UA-IP Cameras Login Failure Once Connected to UA-SNVR / HD DVR
Posted: February 17th, 2023, 11:12 am
Article ID: GV5-23-01-15-A
Release Date: Feb., 15, 2023
Applied to
UA-HD DVR
After UA-IP cameras (in default mode) are connected to UA-SNVR / HD DVR, users fail to log into the cameras.
Cause
When connecting to UA-IP cameras, UA-SNVR / HD DVR automatically sets a default ID and password for the cameras to build the connection.
Solution
Once the connection is built, use the default ID and password admin / admin123. to log into the cameras. After successfully logging in, it is strongly advised to modify the ID and password, see 8.10.2 Multi-User in UA-IP Camera User’s Manual. Once the camera’s ID and password are modified, make sure to update the information on UA-SNVR / HD DVR to ensure the connection.
Release Date: Feb., 15, 2023
Applied to
UA-HD DVR
- UA-XVL810 V1.10 or alter
- UA-XVL1610 V1.10 or later
- UA-XVR810 V1.10 or alter
- UA-XVR1620 V1.00 or later
- UA-SNVRL810-P V1.10 or later
- UA-SNVR1620-P V1.10 or later
- UA-SNVR3240-N V1.00 or later
- UA-B580F3
- UA-R500F2
- UA-R560F2
- UA-R580F2
- UA-R800F2
After UA-IP cameras (in default mode) are connected to UA-SNVR / HD DVR, users fail to log into the cameras.
Cause
When connecting to UA-IP cameras, UA-SNVR / HD DVR automatically sets a default ID and password for the cameras to build the connection.
Solution
Once the connection is built, use the default ID and password admin / admin123. to log into the cameras. After successfully logging in, it is strongly advised to modify the ID and password, see 8.10.2 Multi-User in UA-IP Camera User’s Manual. Once the camera’s ID and password are modified, make sure to update the information on UA-SNVR / HD DVR to ensure the connection.