[Technical Notice] How to log in GV-CloudEye App of V3.3.3 or later
Posted: November 4th, 2022, 2:54 pm
Article ID: GV4-22-11-03
Release Date: Nov. 3, 2022
Applied to
GV-CloudEye V3.3.3 or later
Introduction
The Sign in with Google function has been removed from GV-CloudEye V3.3.3 and later. Users will no longer be able to log in using their Google accounts.
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How to Log In
1. Go to the login page of myGVcloud Portal, and click Forgot Password?.
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2. Type your Gmail account for User Name, Verification code, and click OK. The Send E-Mail Successfully message appears.
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3. Check your Gmail account, and click the Link provided to activate the new password.
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4. You are directed to myGVcloud Portal with a message confirming the new password. Click Return.
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5. Log in to myGVcloud Portal using your Gmail account and the new password automatically created in Step 3.
6. To change the password to your own, select Setup > Edit in the Change Password field.
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7. Log in GV-CloudEye with your Gmail account and the new password.