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[ License ] GV-USB dongle can't be detected on Win 10 & 11, Core Isolation, driver - 20220801

Posted: August 1st, 2022, 2:34 pm
by DerekHo
Issue:
The GV-USB dongle is not detectable on Windows 10 & 11.
In the Device Manager, the GV-Series USB Protector is marked with an exclamation point.
Attempts have been made to utilize different USB ports, and uninstall and reinstall the GV-USB Device driver, yet the dongle remains undetectable.

Solution:
To deactivate Core Isolation and Memory Integrity, adhere to these steps:
1. Look up "Windows Security" using the search bar on the Taskbar.
2. Select the relevant search outcome.
3. Transition to the Device security section.
4. Opt for the Core isolation details choice.
5. Verify that Memory integrity is deactivated. If it's currently enabled, toggle the button to disable it.
Core isolation.jpg
Core isolation.jpg (82.1 KiB) Viewed 6544 times

6. Locate the "GV-Series USB Protector" in the Device Manager, right-click each of them and select "Uninstall device".
Uninstall device.jpg
Uninstall device.jpg (73.38 KiB) Viewed 6544 times

7. Restart your computer.
8. Install the GV-USB device driver again.
9. Restart your computer.

Reference:
[ JVS - 202207296002-L ] GV-NVR windows11 でドングル認識しない & NAS登録できない