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[ ASManager ] ASManager V6.0.1.A, unable to playback on ASWeb when using Chrome, Edge, Firefox ( WebSocket ) - 20220720

Posted: July 20th, 2022, 3:00 pm
by Lex
Issue:
Unable to playback access log footage in ASWeb when using the Chrome, Edge and Firefox browser. However, access log footage can be played back in ASManager and ASWeb when using Internet Explorer.

Answer:
Please change the “Connect Type” of the VMS Host Setting in ASManager to “WebSocket” to allow for playback using the Chrome browser.
Note: The default Connect Type setting “ASManager” only supports playback via Internet Explorer.

Web Socket.PNG
Web Socket.PNG (84.77 KiB) Viewed 4261 times
Chrome Playback.PNG
Chrome Playback.PNG (644.13 KiB) Viewed 4261 times

Reference:
[ EVS - 202207114002 ] ASManager v6.0.1.A, ASWeb, Privilege, keep ask for Codec, Versioninfo.ini, Google Chrome, Playback, Web Socket