Page 1 of 1

[ Recording Server] Adding camera to recording server showing ID/PW error? Special Character - 20211217

Posted: December 17th, 2021, 5:47 pm
by support
Issue:
After entering the correct connection information in the recording server, the recording server still shows ID/PW error while web login works ok?

Solution:
The Recording Server does not support the special character listed below.
\ / : * ? “ < > |

It is recommended to change IP camera's password and avoid the listed characters.