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[ Mobile ] GV-Eye connects to incorrect VMS using QR code scan? - 20211217

Posted: December 17th, 2021, 3:59 pm
by support
Issue:
When using QR code to connect to VMS, the incorrect VMS is connected?

Cause:
Users might have cloned the configuration from one VMS to another.
Therefore, the QR code contains only the original connection information.

Solution:
From the mobile server service, use the Regenerate button to generate a new QR code for the different VMS.
QRcode-regenerate.jpg
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