[Technical Notice] Inability to Upgrade GV-PPTZ7300 to Firmware V1.03 or Later
Posted: August 3rd, 2021, 11:14 am
Article ID: GV3-18-12-25
Release Date: 12/25/2018
Revision Date: 08/02/2021
Applied to
Firmware V1.00~1.01 of the GV-PPTZ7300
Symptom
A firmware upgrade failure occurs or a message of “The device already has the latest version of firmware” when attempting to upgrade GV-PPTZ7300 of V1.00~1.01 to firmware V1.03 or later.
Solution
To upgrade GV-PPTZ7300 from V1.00~1.01 to V1.03 or later, the firmware is required to upgrade to V1.02 first.
1. Obtain firmware V1.02 from our support team (support@geovision.com.tw).
2. Unzip and install firmware V1.02 into the camera using the Web interface or IP Device Utility.
3. Upgrade the camera again with the latest firmware from our website.
Release Date: 12/25/2018
Revision Date: 08/02/2021
Applied to
Firmware V1.00~1.01 of the GV-PPTZ7300
Symptom
A firmware upgrade failure occurs or a message of “The device already has the latest version of firmware” when attempting to upgrade GV-PPTZ7300 of V1.00~1.01 to firmware V1.03 or later.
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To upgrade GV-PPTZ7300 from V1.00~1.01 to V1.03 or later, the firmware is required to upgrade to V1.02 first.
1. Obtain firmware V1.02 from our support team (support@geovision.com.tw).
2. Unzip and install firmware V1.02 into the camera using the Web interface or IP Device Utility.
3. Upgrade the camera again with the latest firmware from our website.