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[ SNVR ] SNVR Viewer v1.5.0001, crash, Windows 10 2004/20H2 - 20210122

Posted: January 22nd, 2021, 2:08 pm
by AndyChen
Issue:
Installed SNVRViewer v1.5.0001 or previous version with Windows 10 2004/20H2.
After type in IP Address then click connect in SNVRViewer, it will crashed everytime.

Patch / Procedure ( SNVRViewer.msi ):
1. Check your Windows version to see if it is Windows 10 2004/20H2.
2. If yes, please move to step #3. If no, please write an email to support@geovision.com.tw for further analysis.
3. Uninstalled SNVRView v1.5.0001 or previous version.
4. Then install SNVRViewer v1.6.0001 as link below.
https://s3.amazonaws.com/geovision_down ... 6.0001.zip

5. Unzip link above and double click SNVRViewer.msi
6. Now open up SNVR Viewer v1.6.0001 to see if you encounter the crash issue again or not.

Reference:
RE: [ Stance Healthcare - 202101073002 ] SNVR Viewer crashed, ERM connection, Remote Viewlog Incorrect Playback, VGA Card