[ Remote ] AVI file exported with WMV9 codec by Remote Viewlog V2 v17.2 from VMS v17.3, no audio, Win10, 20190529
Posted: July 7th, 2020, 1:38 pm
Issue:
Regardless of any IP camera brand or model, the audio of .AVI files exported from VMS v17.3/NVR v8.8 with WMV codec by Remote ViewLog V2 is NOT hearable in Windows Media Player of Windows 10 Version 1803 or later.
Root Cause:
Windows 10 Version 1803 or later started adopting the rather strict media formats. Thus, the AVI file exported by Remote ViewLog V2 remotely became incompatible.
Patch / Procedure (GV-RemoteViewlog_17.2.0.3):
Download link:
http://54.200.75.24/english/EncodeUrl3. ... .2.0.3.zip
1. Turn off Remote ViewLog V2 v17.2 and make sure all GV-related programs running in the background are closed as well.
2. Download and unzip the patch file.
3. Execute the unzipped file named GV-RemoteViewlog_17.2.0.3.exe (Double click).
*Please note that the patch GV-RemoteViewlog_17.2.0.3 is strictly compatible for Remote ViewLog V2 v17.2 only.
Reference:
[ UVS - 202005117001 ] AVI file exported with WMV9 from Remote Viewlog and ERM has no audio, Win10, VMS v17.3.0.9
Regardless of any IP camera brand or model, the audio of .AVI files exported from VMS v17.3/NVR v8.8 with WMV codec by Remote ViewLog V2 is NOT hearable in Windows Media Player of Windows 10 Version 1803 or later.
Root Cause:
Windows 10 Version 1803 or later started adopting the rather strict media formats. Thus, the AVI file exported by Remote ViewLog V2 remotely became incompatible.
Patch / Procedure (GV-RemoteViewlog_17.2.0.3):
Download link:
http://54.200.75.24/english/EncodeUrl3. ... .2.0.3.zip
1. Turn off Remote ViewLog V2 v17.2 and make sure all GV-related programs running in the background are closed as well.
2. Download and unzip the patch file.
3. Execute the unzipped file named GV-RemoteViewlog_17.2.0.3.exe (Double click).
*Please note that the patch GV-RemoteViewlog_17.2.0.3 is strictly compatible for Remote ViewLog V2 v17.2 only.
Reference:
[ UVS - 202005117001 ] AVI file exported with WMV9 from Remote Viewlog and ERM has no audio, Win10, VMS v17.3.0.9