Need assistance for iPhone / Android or Windows OS upgrade in order to work with GV-Eye or other GV-Software.
Answer:
If you need any further assistance of non-GeoVision product from us, please be aware that a service fee may be charged.
Since we are located in Taiwan and can only do troubleshoot remotely.
Please set up TeamViewer 12 if your request can be done through remote access, such as Windows update.
The version 12 we support is accessible via the links below,
http://download.teamviewer.com/download ... _Setup.exe
Please offer us the ID and Password as below picture.
- 013.PNG (387.09 KiB) Viewed 3626 times
ID:
PW:
Windows administrator
ID:
PW:
For those can't be done through TeamViewer, like mobile phone OS upgrade or Windows OS upgrade, please contact local support.